File: /home/xedaptot/work.naniguide.com/app/Notifications/TicketAgent.php
<?php
namespace App\Notifications;
use App\Models\EmailNotificationSetting;
use App\Models\Ticket;
use Illuminate\Notifications\Messages\SlackMessage;
use Illuminate\Notifications\Messages\MailMessage;
use NotificationChannels\OneSignal\OneSignalChannel;
use NotificationChannels\OneSignal\OneSignalMessage;
class TicketAgent extends BaseNotification
{
/**
* Create a new notification instance.
*
* @return void
*/
private $ticket;
private $emailSetting;
public function __construct(Ticket $ticket)
{
$this->ticket = $ticket;
// We need to set the company in parent BaseNotification for getting proper
// email of sender
$this->company = $this->ticket->company;
$this->emailSetting = EmailNotificationSetting::where('company_id', $this->company->id)->where('slug', 'new-support-ticket-request')->first();
}
/**
* Get the notification's delivery channels.
*
* @param mixed $notifiable
* @return array
*/
public function via($notifiable)
{
$via = ['database'];
if ($this->emailSetting->send_email == 'yes' && $notifiable->email_notifications && $notifiable->email != '') {
array_push($via, 'mail');
}
if ($this->emailSetting->send_slack == 'yes' && $this->company->slackSetting->status == 'active') {
$this->slackUserNameCheck($notifiable) ? array_push($via, 'slack') : null;
}
if ($this->emailSetting->send_push == 'yes') {
array_push($via, OneSignalChannel::class);
}
return $via;
}
/**
* Get the mail representation of the notification.
*
* @param mixed $notifiable
* @return MailMessage
*/
public function toMail($notifiable): MailMessage
{
$build = parent::build();
$url = route('tickets.show', $this->ticket->ticket_number);
$url = getDomainSpecificUrl($url, $this->company);
$content = __('email.ticketAgent.text') . '<br>' . __('modules.tickets.ticket') . ' # ' . $this->ticket->id . '<br>' . __('app.subject') . ' - ' . $this->ticket->subject;
return $build
->subject(__('email.ticketAgent.subject') . ' - ' . config('app.name'))
->markdown('mail.email', [
'url' => $url,
'content' => $content,
'themeColor' => $this->company->header_color,
'actionText' => __('email.ticketAgent.action'),
'notifiableName' => $notifiable->name
]);
}
/**
* Get the array representation of the notification.
*
* @param mixed $notifiable
* @return array
*/
//phpcs:ignore
public function toArray($notifiable)
{
return [
'id' => $this->ticket->ticket_number,
'subject' => $this->ticket->subject
];
}
/**
* Get the Slack representation of the notification.
*
* @param mixed $notifiable
* @return SlackMessage
*/
public function toSlack($notifiable)
{
return $this->slackBuild($notifiable)
->content('*' . __('email.ticketAgent.subject') . '*' . "\n" . $this->ticket->subject . "\n" . __('modules.tickets.requesterName') . ' - ' . $this->ticket->requester->name);
}
// phpcs:ignore
public function toOneSignal($notifiable)
{
return OneSignalMessage::create()
->setSubject(__('email.ticketAgent.subject'))
->setBody(__('email.ticketAgent.text'));
}
}